Shipping policy

Shipping Policy

Last Updated: [Date]

Thank you for shopping with AR perfumes. We are committed to delivering your perfume orders safely, securely, and on time.

1. Shipping Areas

We currently deliver orders to addresses within Pakistan.

If you would like to place an order from outside Pakistan, please contact us at

info.arperfumes@gmail.com

Β to discuss international shipping options.

2. Order Processing

Orders are usually processed and dispatched within 1–2 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation message containing your tracking information, where available.

3. Delivery Time

Estimated delivery times within Pakistan are:

  • Major cities: 2–4 business days

  • Other cities/areas: 3–5 business days

  • Remote areas: 5–10 business days

Please note that these are estimated delivery times and may vary due to courier delays, weather conditions, public holidays, high order volumes, or circumstances beyond our control.

4. Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

We may occasionally offer free shipping promotions or free shipping above a specified order value. Any such offer will be clearly mentioned on our website or promotional materials.

5. Cash on Delivery (COD)

If Cash on Delivery is available for your location, you may select COD as your payment method during checkout.

Please ensure that your phone number and delivery address are correct and that someone is available to receive and pay for the order.

6. Order Tracking

Once your order has been shipped, we will provide tracking information where available.

You can use the tracking number to check the status of your shipment through the relevant courier service.

If you have not received tracking information or your tracking status has not updated for an extended period, please contact us at

info.arperfumes@gmail.com

.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order is returned to us because of an incorrect address, incomplete information, or failure to receive the parcel, additional shipping charges may apply if you request the order to be shipped again.

8. Delayed Deliveries

While we do our best to ensure timely delivery, we cannot guarantee delivery on a specific date.

Delays may occur because of courier issues, severe weather, public holidays, unforeseen events, or other circumstances outside our control.

If your order has not arrived within the expected delivery period, please contact us so that we can assist you.

9. Damaged or Leaking Products

We carefully pack all perfume products before dispatch.

If your package arrives visibly damaged, leaking, or with an incorrect product, please contact us within 48 hours of delivery at

info.arperfumes@gmail.com

.

Please provide:

  • Your order number

  • Clear photos/videos of the package

  • Photos of the product and damage

  • A brief description of the issue

We will review the matter and provide an appropriate solution in accordance with our Return & Refund Policy.

10. Missing or Lost Orders

If your order appears to be lost or has not been delivered within the expected delivery period, please contact us.

We will coordinate with the courier company to investigate the shipment and assist you with the next steps.

11. Contact Us

If you have any questions about our Shipping Policy or your order, please contact us:

Brand Name: AR perfumes
Email: info.arperfumes@gmail.com

WhatsApp: 03347287298
Business Address: AR perfumes, RJ mall, nearby Gate # 3, johar mor, karachi

We appreciate your trust and look forward to delivering your favorite fragrances to you.